CellDe Retail Trade-in and Buyback is a straightforward, customer-focused solution designed and developed by domain experts, experienced in offering end-to-end Buyback solutions to the world’s leading Retail Telecommunications companies.
This solution provides retailers with a fully customizable, white labeled application, which includes in-store and back office modules. The in-store application incorporates a built-in tool that is able to quickly and accurately identify data (IMEI, Model, etc) and assess the condition of a device. Additionally, an integration with third-party services provides Lost, Stolen, FMiP and Carrier Lock checks.
CellDe Retail Trade-in and Buyback solution uses a unique Magic Mirror technology, designed specifically to ensure a smooth and efficient customer experience, by reducing customer waiting times within the store. It also has the added benefit of minimizing variances and maximizing returns.
Simultaneous device testing allows Store Representative to handle multiple customers at any one time
Complete transparency throughout process between Customer and Store Representative
Configurable customer pricing, screens and workflows to suit clients’ requirements
Supports GSMA, Apple GSX, and all major service integrations